What AI agents actually are — and what most articles get wrong
I've read a lot of explainers on AI agents. Most of them conflate agents with chatbots, or make them sound more autonomous than they are. Here's a more grounded take.
Read article →Practical articles on AI agents and business automation — written from direct experience, not theory.
I've read a lot of explainers on AI agents. Most of them conflate agents with chatbots, or make them sound more autonomous than they are. Here's a more grounded take.
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Most automation advice is written for enterprises. Here's what actually applies to a 15–50 person company trying to automate their first meaningful process.
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I run a lot of discovery calls. The ones that go well have something in common. The ones that don't, also have something in common. Here's the pattern.
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The third time you build something, you start to see what actually matters. Here's what I'd do differently on the first two, and what we've standardised since.
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Every article about automation ROI is full of made-up percentages. I want to try a different approach — a way to think through it that doesn't require you to trust the numbers.
Read article →No newsletter cadence. Articles appear when the topic is worth the time to write properly.
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