Privacy Policy
1. Overview
SynthetixBiz GmbH ("we", "us", "our") is committed to protecting your personal data. This policy explains what data we collect through this website, how we use it, your rights under the GDPR and applicable German data protection law, and how to exercise those rights.
2. Data controller
SynthetixBiz GmbH
Burgemeisterstraße 32-34
12332 Berlin, Germany
Email: [email protected]
Phone: +49 30 7515789
3. Data we collect and why
3.1 Contact and enquiry forms
When you submit the discovery call request form or any other contact form on this site, we collect: name, company name (if provided), email address, phone number (if provided), and the content of your message. We process this data to respond to your enquiry and, where you proceed to a project, to manage the business relationship. Legal basis: Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in responding to business enquiries).
3.2 Quiz and assessment lead forms
If you optionally provide your name and email at the end of one of our assessments, we collect this data to send you a summary of your results and may follow up once to discuss your situation. Legal basis: Art. 6(1)(a) GDPR (consent). You can withdraw consent at any time by emailing [email protected].
3.3 Analytics cookies
With your consent, we use analytics cookies to understand how visitors use our website (pages visited, session duration, referring source). We do not use this data for advertising or profiling. Legal basis: Art. 6(1)(a) GDPR (consent). You can withdraw or manage consent via the cookie banner on this site.
3.4 Server logs
Our web hosting provider automatically logs connection data including IP address, browser type, and requested URLs. This data is stored for security and technical operation purposes. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure operation). Log data is deleted after 7 days.
4. How we share your data
We do not sell personal data. We share data only where necessary for operating our business:
- Web hosting and infrastructure providers processing data under data processing agreements
- Analytics software providers where you have consented to analytics cookies
- Email service providers for sending correspondence
We require all processors to maintain appropriate security measures and comply with GDPR. No data is transferred outside the EU/EEA without appropriate safeguards.
5. Retention
Enquiry and contact data: retained for as long as necessary to manage the business relationship and for up to 6 years thereafter for tax and legal compliance purposes. Quiz lead data: retained for 12 months or until you request deletion. Analytics data: retained in aggregated form; individual session data for up to 12 months. Server logs: 7 days.
6. Your rights
Under the GDPR, you have the following rights:
- Access: You can request a copy of the personal data we hold about you (Art. 15 GDPR).
- Rectification: You can request correction of inaccurate data (Art. 16 GDPR).
- Erasure: You can request deletion of your data where it is no longer necessary or where you withdraw consent (Art. 17 GDPR).
- Restriction: You can request that we restrict processing in certain circumstances (Art. 18 GDPR).
- Portability: Where processing is based on consent or contract, you can request your data in a structured, machine-readable format (Art. 20 GDPR).
- Objection: You can object to processing based on legitimate interest (Art. 21 GDPR).
- Withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting prior processing.
To exercise any of these rights, email [email protected]. We will respond within one month.
7. Right to lodge a complaint
You have the right to lodge a complaint with the supervisory authority for data protection in Berlin: Berliner Beauftragte für Datenschutz und Informationsfreiheit (BlnBDI), Friedrichstraße 219, 10969 Berlin. Website: datenschutz-berlin.de.
8. Cookies
For detailed information about the cookies we use and how to manage your preferences, see our Cookie Policy.
9. Links to other websites
Our website contains links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reading their privacy policies.
10. Changes to this policy
We may update this policy. We will note the date of the last update at the top of this page. Material changes will be communicated via a notice on our website.
11. Contact
For any privacy-related questions: [email protected] or SynthetixBiz GmbH, Burgemeisterstraße 32-34, 12332 Berlin.