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Workflow Automation Berlin · AI for SMEs

Your business runs on repetition.
AI agents can handle most of it.

SynthetixBiz builds custom AI agents for SMEs and mid-size companies across Germany. Not off-the-shelf tools. Agents built around your actual processes — customer communication, internal workflows, data handling.

Discovery call is free. No commitment, no pitch deck — just a practical conversation about your workflows.

Important: AI implementation outcomes depend on your existing systems, data quality, and process complexity. SynthetixBiz does not guarantee specific business results from AI agent deployments. All project scopes and timelines are agreed in writing before work begins. Pricing shown is indicative — final costs depend on project scope determined during the discovery call.

What SynthetixBiz does

AI agents built for specific jobs, not general use

Most AI tools are horizontal — built for everyone, optimised for no one. We take a different approach: one process, one agent, built around how your team actually works.

Workflow automation

Repetitive sequences — document processing, approvals, data routing — handed off to an agent that runs them reliably without manual input.

AI customer support agents

Agents that handle tier-1 queries, pull from your knowledge base, escalate when needed. Works across email, chat, or internal ticketing.

Internal process automation

Onboarding, reporting, scheduling, internal comms — processes that eat up your team's time but don't require strategic thinking.

Integration & maintenance

We connect agents to your existing stack — CRM, ERP, calendar, email — and maintain them on a monthly retainer so they don't drift.

AI consulting

Not sure where to start? We map your workflows, identify the highest-leverage automation opportunities, and lay out a practical plan.

Custom agent development

From discovery to deployment: custom AI agents designed around your specific use case, tech stack, and compliance requirements.

2024 Founded in Berlin
100% Custom-built solutions — no off-the-shelf
€0 Cost of the discovery call
GDPR Compliant by design, German law
The process

From conversation to working agent

We don't start building until we understand your process end-to-end. Every project begins with a structured discovery call — no commitment required.

Full process breakdown →
01

Discovery call

We walk through your workflows, identify what's automatable, and clarify what's not. Free, no obligation.

02

Scoping & proposal

We define the agent's scope, integrations needed, and a realistic delivery estimate. Fixed in writing before we start.

03

Build & test

We build the agent, test it against real scenarios from your business, and iterate until it handles edge cases properly.

04

Deploy & maintain

We deploy it to your environment and offer monthly retainer support so it stays current as your processes evolve.

Common questions

Things people ask before the first call

Most of our clients are SMEs with 10–100 people. The processes that benefit most from AI agents — customer queries, document handling, internal reporting — are exactly the ones that drain small teams. You don't need enterprise scale to see meaningful time savings.

Setup starts from €1,500, but project cost depends heavily on complexity, integrations required, and testing scope. We give a fixed quote after the discovery call — you'll have an exact number before anything begins.

We build under German law and design agents to be GDPR-compliant by default. Data handling, retention policies, and processing agreements are part of every project scope. If your processes involve personal data, we address that explicitly in the scoping phase.

Integration depends on what you're running. Common systems — CRMs, ERPs, email platforms, Slack, Notion, Google Workspace — are generally connectable. Unusual or heavily customised stacks require scoping before we can confirm. This is part of what the discovery call clarifies.

We test against real scenarios before deployment. Post-launch, our monthly retainer includes monitoring and fixes. That said, AI agents work best when your underlying process is reasonably well-defined — we'll flag that early if it's not.

Start here

The discovery call takes 30–45 minutes.

We use it to understand your workflows, figure out what's actually automatable, and tell you honestly if AI agents are the right fit. No sales pitch, no pressure.

Book a discovery call → Take a quick assessment first